Anyway, enough with the disclaimers and excuses. The first thing that you might notice is that, as of today, I haven't had my usual Birchbox post. This is because it was stolen (dum, dum, DUM!). According to the post office and the tracking number, my box was delivered last week. My awesome mail person, who is one of the most reliable people I've ever met, said that she remembered delivering the box (because who wouldn't forget a bright pink box?). That means there's a Birchbox thief somewhere in my neighborhood. I refuse to believe that someone in my apartment building took my box, so I'm chalking it up to an unscrupulous person from another building stopping by and grabbing it (I know it's farfetched, but it's what helps get me through the day).
On a brighter note, Birchbox has awesome customer service, and the company is supposed to send me a new box. My fingers are crossed that 1) I actually get it and 2) it has the products that are featured on my account, because they look amazing.
Birchbox is also running an awesome sweepstakes for some June Jacobs products. To enter, just click on this link.
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3 comments:
Hi! Did your new Birchbox have the same products as featured on your Birchbox page? Curious to know, because I'm actually dealing with a similar situation.
Hi Pat,
I'm sorry you are having Birchbox issues. My new box did have the same products featured on my page. I've found that customer service is very helpful, so if you are having problems with getting the right products to show up, you can contact them.
Good luck, and I hope you get everything straightened out!
Thanks! I actually contacted my local post office first, then I put in a claim with USPS. However, none of this helped locate my box...so I sent customer service an email earlier tonight explaining my dilemma. Still awaiting a response, but I hope that they can help me resolve the situation.
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